Uninstall the Apollo for Salesforce App

Article author
Sarah Malone
  • Updated


A Bit of Beta Makes it Better!

Please note, this feature is currently in Beta. If you experience any issues, our technical support team is here to help. You can send us an email, submit a request, or reach out via our chatbot at any time. We'd also love to hear your feedback so we can continue to fine-tune the magic formula.

If you work primarily within Salesforce but like to use Apollo to keep your data up-to-date, you may have installed the Apollo app to enrich the records within your Salesforce account.

You can uninstall Apollo from Salesforce at any time.

Things Can Only Get Better

Please note, once the Beta testing period ends, you and your team can install the integration directly from Salesforce’s AppExchange Marketplace. Before you do so, you will need to follow the instructions in this article to uninstall the Beta version. Then, you will be able to install the official version from the Salesforce marketplace.

Refer to the section below for the steps to uninstall the Apollo for Salesforce app.

Having Second Thoughts?

Not ready to jump ship just yet? Hop into the "Use the Apollo for Salesforce App" article for further information about how to best leverage the Beta version of the Apollo for Salesforce app.

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Uninstall Apollo for Salesforce

To uninstall the Apollo for Salesforce app, launch Salesforce, click the Settings icon, and then click Setup.

Settings Tab in Settings Drop-Down

Scroll to the Users drop-down and then click Permission Sets.

Permission Sets Tab on Setup Page

Click Apollo User.

Apollo User Field in Permission Sets Page

Click Manage Assignments.

Manage Assignments Button on Apollo User Permission Sets Page

Click the first checkbox to select all users and then click the Delete icon.

Delete Icon on Current Assignments Page

Click Remove in the Remove permission sets assignments? modal to confirm your decision.

Remove Button in Modal

Scroll to Platform Tools on the left. Click the Apps drop-down, click Packaging, and then click Installed Packages.

Installed Packages in the Menu on the Left

Scroll to ApolloAppEnrichment and click Uninstall on the left.

Uninstall Button for Apollo for Salesforce App

Review the information in the warning modal at the top of the page.

Warning Modal on Uninstall Page

Then, scroll to the bottom of the page and click the Save a copy of this package's data for 48 hours after uninstall radio button if you want to save a backup of your enriched records.

Radio Button to Save Data in Salesforce

Alternatively, click the Do not save a copy of this package's data after uninstall radio button. Salesforce displays a warning modal. Click Ok if you are sure that you do not want to save a backup of your enriched records.

Radio Button to Delete Data in Salesforce

Click the Yes, I want to uninstall this package and permanently delete all associated components checkbox. Then, click Uninstall.

Uninstall Button in Salesforce

If you clicked the radio button to save a backup of your enriched records, refresh the page and click Data to download a Zip file of your data.

Data Button Under Uninstalled Packages Section

If you want to permanently delete the Apollo for Salesforce app, click Del.

Delete Button Under Uninstalled Packages Section

You have now successfully uninstalled the Apollo for Salesforce app from your Salesforce account.

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