Uninstall the Apollo for Salesforce App

Article author
Sarah Malone


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Please note, Salesforce is currently reviewing this feature for official release. Stay tuned for further updates. If you have already installed the Apollo for Salesforce app and want to uninstall the beta version, follow the instructions in this article. If you experience any issues, our technical support team is here to help. You can send us an email, submit a request, or reach out via our chatbot at any time.

If you work primarily within Salesforce but like to use Apollo to keep your data up-to-date, you may have installed the beta version of the Apollo app to enrich the records within your Salesforce account. You can uninstall Apollo from Salesforce at any time.

Refer to the section below for the steps to uninstall the Apollo for Salesforce app.

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Uninstall Apollo for Salesforce

To uninstall the Apollo for Salesforce app:

  1. Launch Salesforce, click the Settings icon, and then click Setup. Settings Tab in Settings Drop-Down
  2. Scroll to the Users drop-down and then click Permission Sets. Permission Sets Tab on Setup Page
  3. Click Apollo User. Apollo User Field in Permission Sets Page
  4. Click Manage Assignments. Manage Assignments Button on Apollo User Permission Sets Page
  5. Click the first checkbox to select all users and then click the Delete icon. Delete Icon on Current Assignments Page
  6. Click Remove in the Remove permission sets assignments? modal to confirm your decision. Remove Button in Modal
  7. Scroll to Platform Tools on the left. Click the Apps drop-down, click Packaging, and then click Installed Packages. Installed Packages in the Menu on the Left
  8. Scroll to ApolloAppEnrichment and click Uninstall on the left. Uninstall Button for Apollo for Salesforce App Review the information in the warning modal at the top of the page. Warning Modal on Uninstall Page
  9. Then, scroll to the bottom of the page and click the Save a copy of this package's data for 48 hours after uninstall radio button if you want to save a backup of your enriched records. Radio Button to Save Data in Salesforce
  10. Alternatively, click the Do not save a copy of this package's data after uninstall radio button. Salesforce displays a warning modal. Click Ok if you are sure that you do not want to save a backup of your enriched records. Radio Button to Delete Data in Salesforce
  11. Click the Yes, I want to uninstall this package and permanently delete all associated components checkbox. Then, click Uninstall. Uninstall Button in Salesforce
  12. If you clicked the radio button to save a backup of your enriched records, refresh the page and click Data to download a Zip file of your data. Data Button Under Uninstalled Packages Section
  13. If you want to permanently delete the Apollo for Salesforce app, click Del. Delete Button Under Uninstalled Packages Section
  14. You have now successfully uninstalled the Apollo for Salesforce app from your Salesforce account.

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