Why was my account blocked?

Article author
Matthew Charles
  • Updated

Apollo may block the account of any customer who violates Apollo's Terms of Service.

Some common reasons that customers lose access to their accounts include:

  • A suspicious amount of prospecting in a short amount of time
  • Multiple logins of the same user from different IPs

Apollo can block an account temporarily or permanently, depending on the cause. Account blocks trigger automatically. If you believe you have been unjustly blocked, please contact The Apollo Support Team to discuss a resolution.


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