Are Action Items in Sequences Subject to My Sequence Sending Schedule?

Article author
Matthew Charles

Yes, Action Items in your Sequences are subject to your sending schedule and are dictated by the Wait Time between steps.

In the below example, the Wait Time is 5 minutes. That means if there is no reply after 5 minutes, the action item takes effect.

Wait Time

Your Schedule

Please note, if you send an automatic email on Monday at 4.57pm and your Sending Schedule is Monday-Friday, with a Wait Time of 5 minutes, your action item won’t take effect until Tuesday morning at 9.02am. For more information about sequence schedules, please refer to the "Create and Edit Sequence Sending Schedules" article.

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