Overview
The Pipedrive integration syncs contact and account data between Pipedrive and Apollo. Use synced records in Apollo to find and engage prospects, then choose if and when Apollo pushes contacts and accounts to Pipedrive.
When you connect Pipedrive, Apollo automatically pulls all Pipedrive contacts and accounts into Apollo and deduplicates them against existing records. You can configure Apollo to push contacts and accounts back to Pipedrive, including limiting contact pushes to selected stages so you only send relevant contacts to your CRM.
Check out the following sections to learn more about the Pipedrive integration.
Get Started
Follow these steps to connect Pipedrive and control how data syncs with Apollo.
| Connect Pipedrive | You need permission to edit integration settings to connect Pipedrive. After you connect it, Apollo automatically pulls and deduplicates Pipedrive contacts and accounts. The initial sync can take some time. |
|---|---|
| Map Fields and Stages | Review the default field mappings, map custom fields, and map Pipedrive stages to Apollo stages so your data remains accurate across both platforms. |
| Configure Sync Settings | Choose if and when Apollo pushes contacts and accounts to Pipedrive. You can limit contact pushes to selected stages. |
FAQs
|
Frequently asked questions |
||
| What does the Pipedrive integration sync? | What happens when I connect Pipedrive? | Can I connect Pipedrive and another CRM to Apollo? |
| Does Apollo sync emails or other activities to Pipedrive? | ||
What does the Pipedrive integration sync?
Apollo syncs contacts and accounts between Pipedrive and Apollo. When you connect the integration, Apollo pulls contacts and accounts from Pipedrive into Apollo. You can also configure when Apollo pushes contacts and accounts from Apollo to Pipedrive.
The integration doesn't sync Pipedrive leads or deals.
What happens when I connect Pipedrive?
When you connect Pipedrive, Apollo automatically pulls contacts and accounts from Pipedrive into Apollo and deduplicates them against existing Apollo records.
After records sync to Apollo, your team can search for Pipedrive contacts and accounts, add contacts to sequences, use the dialer, book meetings, and filter records by source, owner, or stage.
Can I connect Pipedrive and another CRM to Apollo?
No. You can only connect one CRM to Apollo at a time. If you already connected Salesforce or HubSpot, deactivate that integration before you connect Pipedrive.
Does Apollo sync emails or other activities to Pipedrive?
No. Apollo doesn't push activity data to Pipedrive through the Pipedrive integration. This includes emails, calls, meetings, tasks, notes, sequence activity, and conversation summaries. Apollo only syncs contacts and accounts.
Apollo also doesn't automatically create or update a person in Pipedrive when a contact is added to a sequence or when an email is logged in Apollo.
If you enabled Pipedrive email sync, your email inbox is synced directly with your Pipedrive account. This can cause emails sent from Apollo to appear in Pipedrive. However, this is unrelated to the Pipedrive integration itself.
If you're seeing unexpected emails or need help with email syncing, reach out to Pipedrive support.