Overview
If you've forgotten your password, you can reset it at any time to regain access to Apollo.
Follow the steps outlined below to request a password reset for your Apollo account.
Request a Password Reset
To reset your password:
- Launch Apollo from your browser.
- On the login page, click Forgot password?
- Enter and confirm the email address connected to your Apollo account.
- Click Send Instructions.
It may take a few minutes to receive your password reset email. If you still haven't received one, check your spam folder or send another request from the login page.
- Apollo sends an email with a link to reset your password. Open your email inbox and click Reset Password.
Your password reset link expires after 3 hours. Need to try again? Head back to the login page to request another link.
- Apollo redirects you to the login page to create a new password. Enter and confirm your new password.
- Click the checkbox to agree to Apollo's Terms of Service and Privacy Policy.
- Click Confirm Password.
Once you confirm your new password, Apollo processes the change and automatically logs you into your account.
Login Troubleshooting
Have additional login questions or need more help troubleshooting your login? Check out Troubleshoot Your Apollo Login for answers to frequently asked questions.
Additional Resources
- Learn how to log in to Apollo via SSO.
- Learn how to set up multi-factor authentication for your individual login.
- Browse other settings topics in the Apollo Knowledge Base.