Click Tracking in Apollo

Article author
Sarah Malone
Updated

Overview

 
Tracking Best Practices

If you have not yet set up a tracking subdomain, Apollo strongly recommends you turn off click and open tracking to protect your domain reputation and follow email deliverability best practices.

Click tracking allows you to track the number of clicks a link in your email receives when you send it via a mailbox connected to Apollo. To obtain this information, Apollo routes the link through a click-tracking portal.

Standard tracking links expire after one month and will no longer function after that. Check out the sections below for additional information on click tracking.

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Enable Click Tracking

 
Try Turning it Off and On Again!

When you enable click tracking in Apollo, you need to turn your active sequences off and on again for the change to take effect.

To enable click tracking in Apollo:

  1. Launch Apollo and click Settings.
  2. In the General tab, click the Enable click tracking toggle. Toggle Tracking

You have now enabled click tracking for your Apollo seat.

 
User Permissions

You enable click tracking in Apollo on a per-user basis. If you want everyone in your organization to use click tracking, each user must enable it individually.

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Monitor Email Performance

On top of click tracking and open tracking, you can also leverage additional email performance data, such as your open and reply rates.

Email stats report example

For a holistic view of your email data:

  1. Launch Apollo and click Analytics.
  2. Click the Your email stats template. Email stats report template
  3. Then, configure the settings to determine the users' data you want to view, the timeframe you want to analyze, the format of the report, and any other filters you want to add. When you're ready, click Run to visualize your team's email performance. Run report
     
    There's More!

    You can also create your own reports from scratch. For more details on all things analytics and reporting, refer to the Build and Access Reports in Apollo article. You can also check the performance of the emails in a specific sequence. For more information, take a look at the Access Apollo Email Analytics article.

As you monitor your email performance, if you notice low engagement rates, consider A/B testing your messaging to identify what your ideal customer profiles respond to best. You should also make sure you follow deliverability best practices to keep your domain safe and help boost engagement.

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