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Edit the Sending Mailbox on Contacts in a Sequence

Article author
Dustin Nathaniel Keys
Updated

Overview

Sequences are outreach campaigns that sales teams use to reach out to contacts over a planned period of time, with sequential touchpoints like phone calls, emails, social media engagement, and other tasks.

When you add contacts to a sequence, you choose which mailboxes the sequence should send emails from. By default, the selected mailbox is the one directly associated with your Apollo account, but you can choose other mailboxes, or rotate among your team mailboxes.

Check out the following sections to edit the sending mailbox on contacts in a sequence.

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Edit the Sending Mailbox on Contacts in a Sequence

Even after you add contacts to a sequence, you can edit the mailbox that you use to send emails to contacts.

To edit the sending mailbox on contacts in a sequence:

  1. Launch Apollo and click Sequences.
  2. Select your sequence.

Select sequence

  1. Click Contacts.

Select contacts

  1. Click Show filters, then click the Send Emails From filter. Enter an email address to find the right contacts.

Select filter

  1. Check the contacts you want to edit, and click ... > Email from different user.

Select email from different user

  1. Select a different mailbox to send emails from, or click Rotate mailboxes to rotate among team mailboxes.
  2. When finished, click Save.

You have now changed the linked mailbox for contacts in a sequence.

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