Countries With Available International Phone Numbers

Article author
Brandan Blevins
Updated
 
Dialer Availability

International dialing and phone numbers are only available for customers who have purchased Custom plans. If you have a Professional plan, you can make and receive phone calls only within the United States. Apollo provides 10 minutes of dialing time per dollar spent on your Professional subscription. If you have a Custom plan, you can make calls within the United States and internationally (pending approval). Apollo provides 3 minutes of international dialing time per dollar spent on your Custom subscription.

Apollo counts your talk time by the second and not by the minute. For example, if you talk for 32 seconds, Apollo does not round up to the closest minute.

Twilio, the third-party provider Apollo uses to integrate voice calls, supports only certain countries for international dialing. If you would like additional information about the documentation requirements for each country, please refer to the Phone Number Regulations page on Twilio's website. For additional information about how to configure the dialer for international phone numbers, refer to the Configure the Dialer article.

Due to regulatory and residency requirements in other countries, Apollo currently supports the following countries:

  • Algeria (DZ)
  • Argentina (AR)
  • Australia (AU)
  • Bangladesh (BD)
  • Belgium (BE)
  • Brazil (BR)
  • Bulgaria (BG)
  • Chile (CL)
  • Colombia (CO)
  • Czech Republic (CZ)
  • Denmark (DK)
  • Dominican Republic (DO)
  • Egypt (EG)
  • El Salvador (SV)
  • Estonia (EE)
  • Finland (FI)
  • France (FR)
  • Germany (DE)
  • Guatemala (GT)
  • Hong Kong(HK)
  • Ireland (IE)
  • Israel (IL)
  • Italy (IT)
  • Japan (JP)
  • Jordan (JO)
  • Malaysia (MY)
  • Mexico (MX)
  • Netherlands (NL)
  • New Zealand (NZ)
  • Nicaragua (NI)
  • Norway (NO)
  • Panama (PA)
  • Philippines (PH)
  • Portugal (PT)
  • Singapore (SG)
  • South Africa (ZA)
  • Spain (ES)
  • Sweden (SE)
  • Switzerland (CH)
  • Tunisia (TN)
  • United Kingdom (GB)
  • Yemen (YE)
 
Managing Minutes Like a Boss

To track your team’s talk time, launch Apollo and click Settings > Manage Plan. Scroll to the Dialer usage section and voila! Your monthly minutes are there waiting to be admired.

Countries that are excluded from this list are not yet supported. If there is a country that you would like Apollo to add, refer to the Phone Number Regulations article on Twilio's Knowledge Base to confirm whether or not our provider supports it. After you confirm whether the country is available in Twilio, contact Apollo Technical Support to enable it for your account.

 
What About My Toll-free Number?

Apollo does not currently support the use of toll-free numbers.