Overview
The dialer lets you make and receive phone calls without leaving Apollo, so you can reach prospects faster. Call contacts directly from their profile to move them forward in the sales process, and save your calls with key takeaways.
Use the dialer to save time, automatically drop voicemails on unanswered calls, and learn from each interaction with automated call recording and transcription. Amplify your outreach with live call coaching and team calls, then report on calls to learn and improve over time, all without juggling multiple apps.
Check out the following details to get started with the dialer.
Get Started
Start calling with the dialer in a few steps:
- Get an Apollo phone number. An Apollo phone number enables call logging, recording, transcription and more. To get started, sign up for a US or international phone number on Apollo.
- Set dialer preferences. Configure incoming and outgoing call preferences, so you can dial in-browser or from your mobile phone.
- Best practices. Review our cold calling best practices for call scripts, objection handling, and tips to master the art of the dial.
- Make and receive calls. Start dialing and reach out directly to any of Apollo’s highly accurate database of hundreds of millions of people and businesses.
- Voicemail drops. Record a standard set of voicemails a single time in Apollo, then automatically drop the recordings at the end of your calls when there’s no answer.
- Manage, coach, and join calls. Call as a team in power hours, or join calls as an observer to coach reps towards success.
- Save and share call recordings. Celebrate your wins, reflect on takeaways, and improve over time with saved calls.
Ready to dive in? Grab a phone number, set the dialer preferences, and make and receive calls.
Apollo plans that include the dialer come with 3 minutes of dialing per dollar spent with international dialing, or 10 minutes of dialing per dollar spent without international dialing. You can view your dialer usage at any time.
If you need access to the dialer, upgrade your plan. If you have questions about upgrading, reach out to the Apollo sales team.
FAQs
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Frequently asked questions |
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| Can I use my own phone to dial prospects on Apollo? | What should I do if my phone number is marked as spam? | I'm having audio issues with the dialer. How can I resolve this? |
| How do I view my phone numbers on Apollo? | How do I access a contact's phone number? | Which countries can I get a phone number in? |
Can I use my own phone to dial prospects on Apollo?
Yes, you can! Get an Apollo phone number, then bridge the Apollo number with your existing number. This allows you to log and record calls in Apollo, while using your own phone to dial people! Remember to keep your number safe from being marked as spam, and follow cold calling best practices to stay compliant with laws and regulations.
What should I do if my phone number is marked as spam?
Wehn you register a phone number on Apollo, add a business profile to help elevate your credibility and visibility, leading to increased engagement and higher conversion rates.
If your phone number has been screened or marked as spam, you should get a new Apollo phone number. You can request up to 5 new numbers every 30 days, per user. However, you must take steps to protect your caller reputation. Check out Apollo's Cold Calling Best Practices to identify where you went wrong and to follow regulations to keep your numbers safe moving forward.
I'm having audio issues with the dialer. How can I resolve this?
Audio issues can result from a poor internet connection or hardware issues with your microphone or speakers. Check out Troubleshoot the Dialer for tips on resolving common audio issues.
How do I view my phone numbers on Apollo?
To view your Apollo phone number, navigate to Settings > Phone numbers.
If you use local presence, Apollo uses a team number or generates a new number local to the contact's area code. To view phone numbers generated with local presence, navigate to Settings > Sales engagement > Dialer.
How do I access a contact's phone number?
To access a contact's phone number:
- Launch Apollo and click Search > People.
- Use search filters to find the person you want to dial.
- Click Access mobile beside the contact's name.
Apollo charges you credits to access a contact's phone number, regardless of whether the number is on a do not call registry. Apollo doesn't charge credits for HQ phone numbers.
- Apollo accesses the phone number, if available.
You have now accessed a contact's phone number. You're ready to make and receive calls.
Learn more about accessing a contact's phone number.
Which countries can I get a phone number in?
If you're dialing from outside the US or Canada, you need an international phone number. Check out the dozens of countries in which you can register a phone number. International phone numbers are available on some Apollo plans. If you need access to international phone numbers, manage your plan.
Ready to register? Get an international phone number on Apollo.