Overview
Sequences are outreach campaigns that sales teams use to reach out to contacts over a planned period of time, with sequential touchpoints like phone calls, emails, social media engagement, and other tasks. On Apollo, you can customize each step in a sequence to engage your target contacts and help your sales teams speed prospects through your pipeline.
Each sequence step can include individual emails or activities that you want your team to complete to successfully engage. This article covers a specific type of step you can add to your sequences: LinkedIn tasks. These tasks can be used to queue and execute activities on LinkedIn such as sending a connection request or a message to a prospect.
The following sections detail the LinkedIn tasks available in Apollo and how to execute them.
Before You Start: Apollo Extension and LinkedIn Account
To add and execute LinkedIn tasks as part of a sequence in Apollo, you first need to ensure:
- You are logged into a LinkedIn account. If you don't already have a LinkedIn account, create a new one.
- You've installed the Apollo Chrome extension. The extension is necessary to execute your LinkedIn tasks.
Once you confirm access to your LinkedIn account and the Apollo extension, you're ready to proceed.
You don't need a Sales Navigator subscription to add or execute LinkedIn tasks in Apollo.
Create LinkedIn Tasks
There are 4 types of LinkedIn tasks that you can add as steps to your sequences:
- Send connection request: Connection requests enable you to direct message a contact later in your sequence, and are often necessary to view and interact with their posts. When executed, this task sends a connection request to a contact and, if it's delivered, marks the task as completed. Although you can send connection requests with or without a message, pairing a cold connection request with a personalized message is more likely to be accepted than when you send one without a message.
- Send message: When completed, this task sends a direct message to a contact and, if it's delivered, marks the task as complete. This should be the last step in developing a relationship with a contact through LinkedIn. You should only message them directly once you've warmed up LinkedIn interactions with other touchpoints in your sequence, like sending an email and interacting with their posts. Try to keep your message personalized and focus on building a meaningful relationship over going straight in for a sale. Otherwise, it may feel like spam.
- View profile: View a contact's LinkedIn profile to gain specific information such as their posting and commenting activity, their education and job history, and their current company details and colleagues. When completed, this step takes you to the contact's LinkedIn profile and marks the task as completed. Use the Apollo Chrome extension to research and take action on a prospect directly from their LinkedIn profile page.
- Interact with post: Interact with a contact's posts on LinkedIn. When completed, this step takes you to the activity section of a contact's LinkedIn profile and marks the task as completed. On LinkedIn, you can manually interact with the contact's posts. Just remember to avoid generic comments. Instead, opt for thoughtful comments that add value and showcase publicly who you are and what you have to offer.
When you send connection requests or messages on LinkedIn, you can create a template and then personalize your outreach with snippets, dynamic variables, and AI variables.
Now that you understand the types of LinkedIn tasks, start adding them to your sequences in Apollo.
Add LinkedIn Tasks to Sequences
To add LinkedIn tasks to your sequence:
- Launch Apollo and click Sequences.
- Create a new sequence or open active sequence. Then, add a step to the sequence.
- Choose a LinkedIn task to add to your sequence.
- Continue to edit your sequence, then activate it.
You've now added a LinkedIn task as a step in a sequence. Next, you need to execute the task.
Execute LinkedIn Tasks
Executing too many LinkedIn tasks at the same time can lead to your account being marked as a bot by LinkedIn. LinkedIn may temporarily restrict your account if you send too many invitations within a short amount of time, or if too many of your invitations have been ignored, left pending, or marked as spam by recipients. Be aware of the amount of connection requests or messages you send.
There are 2 ways to access your LinkedIn Tasks to execute them: directly from the extension while visiting LinkedIn, and from Apollo.
From LinkedIn
To execute tasks directly from the Apollo extension:
- Go to LinkedIn and click the Apollo Chrome extension to open it.
- Click ☰ at the top-left of the extension.
- Click Tasks.
- Check the box next to each task that you want to execute, or click Select all to execute every LinkedIn task in your queue. To review the details of a task, click > to the right of the prospect's name within the task tile.
- Click Execute tasks.
Apollo starts executing all the selected tasks. A pop-up appears to confirm the status of the LinkedIn tasks that you queued.
Apollo
To execute tasks from Apollo:
- Launch Apollo and click Tasks.
- (Recommended) Click the LinkedIn Tasks tab to view only tasks related to LinkedIn.
- To execute an individual task, click the Execute Task button.
- (Optional) Click a task to review and edit it before executing. When you're ready, click Execute task to move forward.
- To execute tasks in bulk, check the box for each task that you want to complete, then click Execute.
Apollo opens a new tab in your browser for LinkedIn and starts executing all the selected tasks. A pop-up appears to confirm the status of the LinkedIn tasks that you queued.
Troubleshoot LinkedIn Task Errors
If Apollo encounters a problem executing a LinkedIn task for a specific contact, you see an error icon next to the contact's name.
Encountered an issue while executing LinkedIn tasks in the Apollo extension? Check out the following error glossary for troubleshooting guidance.
- Sales Navigator Conflict
- Error 60
- Error 63
- Error 64
- Error 52
- Error 53
- Error 50
- Error 10
- Message Not Sent
- Error 61
- Error 51
Apollo doesn't currently support the task for sending LinkedIn messages if you have an active Sales Navigator subscription. Otherwise, using Sales Navigator is fine.
Error code 60 indicates that there was a problem executing the LinkedIn connection request task.
This problem typically occurs when you are not active on your browser tab where the extension is executing tasks. The problem is also more likely to occur when executing tasks in bulk.
Solution: Keep the browser tab for the extension active when executing LinkedIn tasks.
Error code 63 appears when Apollo doesn't have an email address listed for a contact. LinkedIn sometimes prompts you to enter a contact's email address before attempting to connect with them, so Apollo not being able to provide the email leads to error 63. You cannot troubleshoot this error.
Error code 64 appears when Apollo is unable to answer LinkedIn's prompt for how you know the contact. You cannot troubleshoot this error.
Error code 52 indicates that Apollo was unable to access the messaging option to contact a prospect. You cannot troubleshoot this error.
Error code 53 indicates that there are too many chat windows open within LinkedIn. Apollo checks the chat windows to ensure that a message is not sent to the wrong contact.
Solution: Close all chat windows in LinkedIn before attempting to execute tasks in the extension.
Error code 50 indicates that there was a problem with executing the LinkedIn connection request task.
This problem typically occurs when the browser tab where the extension is executing tasks is not active, and particularly when executing tasks in bulk.
Solution: Keep the browser tab for the extension active when executing LinkedIn tasks.
Error code 10 means that all LinkedIn tasks queued in the extension have failed to execute.
This problem typically occurs when the browser tab where the extension is executing tasks is not active, and particularly when executing tasks in bulk.
Solution: Keep the browser tab for the extension active when executing LinkedIn tasks.
A message typically fails to send in LinkedIn for two reasons:
- The message recipient does not allow messages from anyone who isn't first-level or second-level connections.
- The message recipient uses Sales Navigator and LinkedIn charges credits for sending them an InMail, which is functionality that Apollo doesn't support.
Error 61 appears when a LinkedIn connection request task times out. This can happen for a variety of reasons. You cannot troubleshoot this error, though this error is more likely to occur when executing LinkedIn tasks in bulk.
Error 11 appears when a LinkedIn task for sending a message times out. This can happen for a variety of reasons. You cannot troubleshoot this error, though this error is more likely to occur when executing LinkedIn tasks in bulk.