Create a Task

Article author
Matthew Charles
Updated

Overview

 
Plan Availability

Please note, this feature is only available for Professional and Custom plans.

You can create tasks in Apollo sequences for manual tasks like phone calls, follow-up emails, and action items. Each task reminds you of the manual steps you need to take once the parameters—a timeframe or engagement criterion—are met.

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Create Tasks in Apollo

Automatically Create Tasks With Trigger Events

Trigger events automatically create a task when a contact reaches certain engagement criterion. From your chosen sequence, click Settings.

Settings

Scroll to the "Triggers" section.

Triggers

Click the checkbox for Create a phone call task if an active contact opens an email at least [ # ] times. Set the number of email opens you would like.

Opens

Click Save Changes at the top of the "Settings" page.

Save

 
Changing Trigger Settings

Please note, you can change the criteria for trigger events or disengage them at any time.

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Create Tasks in a Sequence

 
Create a Sequences

For more information about how to create a sequence, please see the Create a Sequence article.

From your chosen sequence, click More to access the drop-down and then click Add Step.

Add Step

Click the drop-down to choose the type of step.

Step Type

In the "Wait for:" text box, define the amount of time that Apollo should wait before it reminds you of your task after you have activated the sequence.

Time Frame

Click the drop-down to choose a priority.

Priority

Add optional notes as a contextual reminder for the task.

Note

Click Add.

Add

You have successfully added a manual task to your sequence.

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Create Tasks for a Single Contact

Launch Apollo, hover your mouse over Engage in the navbar, and then click Tasks.

Tasks

Click New Task.

New Task

In the "New Task" modal, select a contact you want to create a task for with the Contacts: drop-down.

Task Contact

Use the Task: drop-down to select the task type you want to create.

Task Drop-down

Fill out the details of your task, such as date and time, priority, and any notes you want to include.

Details

Click Create to create your finished task.

Create

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Create Tasks for Multiple Contacts

You can also create a task that involves multiple contacts in your sequence. From your chosen sequence, click Contacts.

Contacts

Use the checkboxes to select the contacts you want to use in your task.

Select Contacts

Click the additional options button (...) and then click Create Tasks.

Create Tasks

Use the Task: drop-down to select the task type you want to create.

Task Drop-down

Fill out the details of your task, such as date and time, priority, and any notes you want to include.

Details

Click Create to create your finished task.

Create

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