Apollo Data Overview

Article author
Apollo Team
Updated

Overview

Apollo provides comprehensive, reliable, and continuously updated contact and company data to fuel smarter outreach and strategic decisions. With a database built from diverse, high-quality sources—including verified emails, direct-dial phone numbers, firmographic details, and technographic data—you can quickly identify and engage your ideal prospects, optimize revenue operations, and ensure your go-to-market strategy is built on solid ground.

  • Extensive, accurate coverage: Rich company profiles, contacts with validated emails, and verified direct-dial numbers.
  • Real-time data refresh: Continuous data collection and verification from multiple sources, ensuring the latest insights.
  • Automated enrichment: Seamlessly update your database through CSV uploads, API calls, and bi-directional CRM integrations.
  • Compliance and trust: Rigorous adherence to GDPR, CCPA, and SOC 2 standards, ensuring privacy, security, and regulatory compliance, including honoring removal requests and providing tools to help you stay compliant.

Check out the following sections to learn more about all things data at Apollo.

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FAQs

Frequently asked questions
How is Apollo data sourced and collected? What is the data coverage for a specific ideal customer profile (ICP)? How does Apollo ensure its data is accurate?
How often does Apollo update its data? Does Apollo notify contacts when it adds them to its database? How does Apollo's data compare to others?
Why do third-party email verification vendors flag Apollo's verified emails as invalid? How can a person request removal from the Apollo database? What permissions does Apollo need access to when I connect my email or calendar?
Why do I have a high bounce rate for emails sent via a mailbox connected to Apollo?

How is Apollo data sourced and collected?

Apollo collects and verifies data against multiple data sources to identify the best source of truth. There are four main ways that Apollo collects data:

  • Data contributor network: Apollo has a strong database thanks to its large network of over two million data contributors that share information about their business contacts with Apollo in the course of using Apollo services.
  • Engagement suite: Apollo's powerful engagement tools enable it to track email replies and bounces to collect and verify valid emails against invalid ones.
  • Public data crawling: Apollo has proprietary algorithms that regularly crawl the web at scale, parse public-facing websites, and build a web-wide index of people and company data.
  • Third-party data providers: Apollo processes over 200 million records monthly from carefully vetted third-party data providers. These partnerships help to complement Apollo's already highly accurate and ever-growing database with additional high-quality verified data.

At Apollo, data isn't single-sourced. The combination of its multiple data sources, proprietary algorithms, and data network of over two million contributors allow Apollo to provide the best-in-class data coverage and quality.

For more information, check out the Apollo living data network.

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What is the data coverage for a specific ideal customer profile (ICP)?

The specific criteria of an ICP varies from company to company. The best way to identify the data coverage on your target audience is to launch Apollo and apply the relevant search filters to your search.

(Recommended) Apply the email status filter to your search to find Apollo-verified emails.

Apollo then displays the total number of records that match the criteria for your ICP.

 
What's an ICP?

An ideal customer profile (ICP) is a fictitious company that combines the key characteristics that best portray your ideal customer. By analyzing firmographics such as company size, industry, location, annual revenue, and budget, you can more easily define the types of companies that you serve best.

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How does Apollo ensure its data is accurate?

Lead data is Apollo's bread and butter. The Apollo team constantly improves and refines how it collects and verifies data to provide its users with a best-in-class solution.

Apollo's proprietary approach and automated multi-step verification process help it maintain a highly accurate database and keep records up-to-date. The secret potion includes:

  • A seven-step email verification process to identify valid emails within catch-all domains, verify data in real-time, predict email bounces, and automatically clean invalid emails. Learn more about Apollo's email verification process.
  • An automated, real-time verification process for direct dial requests. Apollo's proprietary algorithm runs the number through multiple checks using its large dataset to verify a number's accuracy.
  • The instant refresh of contact and company information every time a data signal, such as a job change or a new direct dial or email, informs Apollo of an update.

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How often does Apollo update its data?

Apollo takes data accuracy and compliance very seriously. As a result:

  • Apollo refreshes data in real-time whenever the Apollo system captures a data signal, such as a job change or a new phone number or email. This signal triggers the system to check for new data and verify its validity.
  • Apollo runs monthly checks on its database to ensure that contact data stays accurate and up-to-date.
  • Apollo regularly refreshes its database for individuals who request removal from Apollo services and from third parties who pass along opt-out requests from individuals to Apollo.

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Why do third-party email verification vendors flag Apollo's verified emails as invalid?

If you use a third-party tool in conjunction with Apollo, you may find that the tool flags some Apollo-verified emails as invalid. This is because the majority of popular tools use a method called SMTP tickling, which cannot differentiate between valid and invalid emails from catch-all domains.

Within Apollo's seven step email verification process, Apollo leverages its powerful engagement tools to track email replies and bounces. This means that Apollo can collect and verify valid emails within catch-all domains. For more information, check out How Apollo Verifies Emails.

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How can a person request removal from the Apollo database?

Apollo takes removal requests and data privacy regulations seriously and provides a clear, consumer-friendly process for individuals to request removal from the database.

  1. Individuals can submit a removal request through Apollo's Privacy Center. Apollo processes these requests promptly to ensure data is kept up-to-date with applicable privacy laws.
  2. Once a removal request is processed, Apollo deletes the contact from its database and retains only the minimum information required to honor the request and prevent the record from being reprocessed.
  3. Removed contacts no longer appear in prospecting results. However, if you previously accessed or stored that data, you're responsible for reviewing and removing it from your systems unless you have an independent legal basis to retain it.
 
Tidy Up

Use the removal requests list to identify people who requested removal and clean up matching records across your CRM, Apollo account, and downstream systems.

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How does Apollo's data compare to others?

Apollo consistently expands and refines its database to offer the most accessible, trustworthy data. To identify the best source of truth, Apollo collects and verifies data against multiple data sources:

  • Apollo's network of over two million data contributors
  • Email engagement tools
  • Verified third-party data providers
  • Public data sources

Compared to other B2B databases, Apollo offers over sixty-five data attribute filters so you can find and reach your entire target market.

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Does Apollo notify contacts when it adds them to its database?

Apollo automatically sends an email notification to every new contact in certain regions, including Argentina, Brazil, Canada, India, Mexico, Singapore, Philippines, South Africa, California, Maryland, Oregon, the European Union, the United Kingdom, and Switzerland, when it adds them to its database.

Subject to notification requirements, the email explains how Apollo processes contact data and informs the contacts of their rights.

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Why do I have a high bounce rate for emails sent via a mailbox connected to Apollo?

If you notice a high bounce rate from the emails you send via a mailbox connected to Apollo, you need to take action to lower the number of bounces and protect your sending reputation.

Multiple factors can contribute to high bounce rates. Check out Troubleshoot Bounced Emails for more information on the potential causes and steps to take to rectify any issues you may be facing.

Ensure your team follows email deliverability best practices to stay out of spam.

 
How High?

As a point of reference, if you consistently notice a bounce rate of 8% or above—cue the alarm bells! It's time to act fast to keep your domain safe and sound. Implement email deliverability best practices and ensure your domain is authenticated.

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What permissions does Apollo need access to when I connect my email or calendar?

To access the full functionality of Apollo prospecting and engagement tools, it's necessary to link your business email and calendar with your Apollo account.

Apollo never deletes your emails or calendars. When you link your email or calendar, Apollo may use automated algorithms to extract certain personal information from your email and calendar content and related metadata, which may be added to Apollo's contributory data network. Apollo only adds a piece of data to its database if multiple separate users and accounts have the same verified information for that contact, account, or industry.

When you give Apollo the necessary access and permissions, Apollo can help you to:

  • Mailbox: Automate emails, create templates and follow-ups, view open rates, and more.
  • Google Calendar: Empower contacts to book meetings with you through the Apollo meetings scheduler, attribute success to your booked meetings, view job changes, and more.

Check out how to link your mailbox to Apollo.

For more information about data sharing with Apollo, check out How Data Sharing Works with the Apollo Data Contributor Network.

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Next Steps

Keep up the momentum with these next steps:

Apollo's Living Contributor Network Learn how Apollo blends multiple sources—contributor network, email signals, crawlers, and partners—to build its living data engine.
Understand Removal Requests and Data Compliance on Apollo Learn how to stay compliant when you review removal requests and take action to clean up records across your systems.
Use CRM Enrichment Automatically or manually update CRM records with Apollo data on people and companies.
Waterfall Enrichment Learn how Apollo finds missing data by cascading through multiple sources automatically using waterfall enrichment.
Data Health Center Use Apollo's Data Health Center to detect stale records, track job changes, and ensure your data stays current.

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