Overview
Any time you save a contact in the platform, Apollo monitors those contacts for any potential updates to their profile. This includes any time a contact moves from one company to another. Apollo reflects job changes in the People section of the Apollo Search tool.
Apollo uses Email Credits to enrich contact information. You can manually choose to update a contact's new employment information. It costs 1 Email Credit for each update. Please see the Apollo Pricing Guide for more information.
Review the sections below for additional details about how to update Apollo Contacts with Job Change Alerts.
Update an Individual Contact's Job Change
You can update an individual contact's employment information. First, launch Apollo and then click Search.
Click the icon for Table View.
Job change alerts are only visible in Table View.
If there are new job changes available, click the New Job Changes alert button.
Click the checkmark next to Update Available to start the update.
In the new modal, you can update your existing Contact or create a new Contact.
The next sections show you how to update an existing Contact or create a new Contact with the updated job change information.
Update an Existing Contact's Job Change
To update an existing Contact's job information, click Update existing contact.
Click Yes, Update.
You have now updated a Contact to include the Job Change information.
Please note, if you have integrated Apollo with Salesforce and choose to update an existing contact, Apollo pushes the updates automatically to Salesforce, even if you disabled the "Push New Apollo Contacts to Salesforce" setting. For more information about Salesforce Push Settings, please refer to the "Configure Your Salesforce Push Settings" article.
Create a New Contact With The Updated Job Change Information
You may not want to overwrite the information for an existing Contact. In this case, you can create a new Contact to reflect the new job information.
Click Create new contact.
Click the Select contact stage... drop-down to select the Stage to which you would like to assign the Contact.
Click the drop-down to assign an Owner.
Click the drop-down to add the Contact to a List.
Click the drop-down to add the Contact to a Sequence.
After you choose a Sequence, you can choose a linked email address from which to send. Click the drop-down and select a Linked Email Address.
Click Yes, Update to create a new Contact.
You have now created a new Contact that reflects the Job Change information.
Please note, if you have integrated Apollo with Salesforce and choose to create a new contact, Apollo does not push the new contact to Salesforce if you disabled the "Push New Apollo Contacts to Salesforce" setting. For more information about Salesforce Push Settings, please refer to the "Configure Your Salesforce Push Settings" article.
Update or Create Multiple Contacts to Reflect Job Changes
You can use the Job Change Alert feature to update or create new Contacts in bulk. First, launch Apollo and click Search.
Click the icon for Table View.
Job change alerts are only visible in Table View.
You will see an alert if there are new available job changes. Click the New Job Changes alert button.
Click the checkboxes for the Contacts you want to update.
Click the Bulk Update Job Changes drop-down and then click Update or Create New.
The next sections show you how to either update existing Contacts or create new Contacts with the updated job information.
Update Multiple Contacts' Job Changes
Click Update existing contact.
Click Yes, Update.
You have now updated multiple contacts to include the Job Change information.
Create Multiple New Contacts With The Updated Job Information
You may not want to overwrite the information for existing Contacts. In this case, you can create new Contacts to reflect new job information.
Click Create new contact.
Click the Select contact stage... drop-down to select the Stage to which you would like to assign the Contacts.
Click the drop-down to assign an Owner.
Click the drop-down to add the Contacts to a List.
Click the drop-down to add the Contacts to a Sequence.
After you choose a Sequence, you can choose a linked email address from which to send. Click the drop-down and then select a Linked Email Address.
Click Yes, Update to create new Contacts.
You have now created multiple new contacts that reflect the Job Change information.
Reject Multiple Job Change Updates
You can choose to disregard Apollo's Job Change alerts.
Click the Bulk Update Job Changes drop-down and then click Reject Update.
Click Yes, Reject.
You have now rejected multiple Job Changes.
Use Custom Fields to Sync with Salesforce
You can create a custom field to sync Job Change information with Salesforce. Launch Apollo and click Settings.
Click Contacts.
Click Custom Fields and then click + New Field.
Name your New Field.
Click the drop-down to select the Type.
Click the drop-down to select the field to which you would like the Job Change to map.
The Salesforce Fields available to you will likely be different from what you see here. This is dependent on how you have configured your Salesforce account.
Click Save.
You have now created a custom field that will sync Job Change information with Salesforce.