Use Job Change Alerts to Update Contacts

Article author
Dustin Nathaniel Keys
Updated

Overview

When you save a contact, Apollo monitors for any updates to their data, like when they move from one company to another. Use job change alerts to enrich contacts when they've changed employment so your prospect list is always up-to-date with the correct information. You can even create new contacts based on job change alerts.

With updated contacts, you have better insight into your prospects' wants and needs, empowering your outreach and engagement.

Check out the following sections to learn how to update contacts based on job change alerts.

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Enrich Contacts with Job Changes

Job change alerts indicate that a contact's employment record has changed. Update these contacts to ensure data accuracy and reach out to contacts with confidence.

You can identify and enrich contacts with job change data from the Data Health Center or during a search. Review the following sections to learn how to use both methods to update contacts with job changes:

Apply Job Changes from the Data Health Center

To update contacts with job change data from the Data Health Center:

  1. Launch Apollo and click Data enrichment > Job change alerts.
  2. Apollo displays the contacts you own that have available job change alerts.

Contacts with job changes highlighted on the job change alerts page

  1. Use search filters to narrow your results. Then check each contact you want to update or use bulk selection to select all contacts.
  2. Click Job change actions, then select one of the following options to update your contacts:
    • Export job change data: Export the job change data to a CSV file.
    • Create new contacts from job change: Create new contact records with job change data.
    • Update existing contacts with job change: Update existing contacts records with new job change data.

Job change actions button highlighted

 
Credits Apply!

It costs credits to enrich a contact with job change data. Check out Apollo plans to see which plans include job change alerts. If you need to upgrade your plan or purchase add-on credits, manage your plan.

  1. If you create a new contact, select a stage to associate with the outdated contact. You can change the contact owner, or add contacts to lists or sequences. Click Create new contacts from job changes to add your selected job changes to new contact records.

Create new contact record for job changes

  1. If you update existing contacts, you can add contacts to a list or set a contact stage. Click Update contacts from job changes to apply job change data to your existing contact records.

Update contact record with job change data

You've now updated contacts with job change data from the Data Health Center.

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Apply Job Changes from Search

To update contacts with job changes during a search:

  1. Launch Apollo and click People > Saved to open your saved contacts.
  2. Apply filters to narrow down your saved contact results, if needed.

Saved button highlighted and filters applied during people search

  1. Saved contacts with a bell icon have available job changes. Check 1 or more contacts to select them for enrichment.
  2. Click Enrich > Enrich job change to update your selected contact(s) with job change data.
  3. Click Reject job change enrichment to dismiss suggested job changes from Apollo.

Saved contact with job change data selected to enrich

 
Check Your Contact's Profile!

Want to learn more about your contact's job changes? Click your contact's name to open their profile. Apollo flags new job changes under Contact information.

Contact profile with job changes highlighted

You've now applied job change data to contacts from a search.

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Sync Job Change Updates to Salesforce

You can sync contact job changes in Apollo to your Salesforce CRM.

To get started, create a custom field:

  1. Launch Apollo and go to Settings
  2. Click Objects > Contacts > Fields.
  3. Click Create Field.

Create field button highlighted on contact fields page in Settings

  1. Select a field type.

Field type selection highlighted for new custom field

  1. Give your field a name.

An example field named job change is shown with single-select field type

  1. Under Map to Salesforce, select a contact or lead field to map job change data.
 
Your Options May Vary

The Salesforce fields you can select depend on your team's Salesforce configuration. Contact a Salesforce admin at your company if you need help selecting a field.

  1. Click Save.

Your new custom field will sync job information with Salesforce when you update a contact based on a job change.

 
The Sync Supersedes

Apollo automatically syncs to Salesforce even if you deactivate the push new Apollo contacts to Salesforce setting.

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