Make Calls with Local Phone Numbers from the Dialer

Article author
Jayson Verdibello
  • Updated

Overview

 
Dialer Availability

The Apollo Dialer is only if you are on a Professional or Custom Plan. Before you read any further, verify that Apollo has enabled the Dialer on your account. If you don't see it, contact your CSM or email Apollo Technical Support.

The Apollo Dialer allows you to appear as if you're calling from a contact's local area code. Additionally, if a contact misses your call and they attempt to call you back at the local number you used, Apollo routes returned calls to the real phone number associated with your Apollo account.

Refer to the sections below for instructions on how to configure and use local numbers with Apollo's Dialer.

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Verify Your Call Settings for Team Numbers

Launch Apollo and click Settings.

Settings button

Click Calls in the "Configurations" section.

Calls section

Click Team Numbers.

Team Numbers

The Team Numbers tab displays all of the numbers your teammates have configured in Apollo. With local numbers enabled, Apollo uses the appropriate number anytime a contact matches an area code.

 
You want more? You got more!

To get the most out of this feature, create phone numbers in Apollo for all of the area codes you'd like to cover. Check out the Configure the Dialer article for details on how to add a new phone number to Apollo.

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Use Local Phone Numbers by Default

​Click the Settings icon in the navbar. ​ ​ Settings button

Click the Voice tab.

Voice menu

In the "Apollo Phone Number" section, click the checkbox to enable the "Use a local phone number by default" setting.

Checkbox

With this setting enabled, all calls made with the Apollo Dialer will originate from a number with a local area code for a contact when available.

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Use Local Phone Numbers Manually

Click the Phone icon in the navbar.

Phone icon

Click the From drop-down menu and then click the local number that you would like to use.

Dropdown menu

The next call you make to a contact with the Dialer will use the selected number.

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